Privacy Policy

Last Updated: January 11, 2025

1. Introduction

Flibbert ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ESP32 development platform and services ("Service").

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and email address during account registration
• Billing information for paid subscriptions
• Communication preferences and support inquiries
• Profile information you choose to provide

2.2 Technical Information

We automatically collect technical information, including:

• Device identifiers and hardware specifications of connected ESP32 devices
• Code compilation and deployment logs
• Usage statistics and performance metrics
• IP addresses and browser information
• API usage patterns and error logs

2.3 Code and Project Data

We collect and store your source code, project configurations, and deployment settings necessary to provide our development platform services.

3. How We Use Your Information

3.1 Service Provision

We use your information to:

• Provide and maintain the Flibbert development platform
• Compile and deploy code to your ESP32 devices
• Monitor device performance and connectivity
• Process payments and manage subscriptions
• Provide customer support and technical assistance

3.2 Service Improvement

We may use aggregated, anonymized data to:

• Analyze usage patterns and improve platform performance
• Develop new features and capabilities
• Enhance security and prevent abuse
• Generate insights about ESP32 development trends

3.3 Communication

We may use your contact information to:

• Send service-related notifications and updates
• Respond to support requests and inquiries
• Share important security or service announcements
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, including:

• Cloud hosting and infrastructure providers
• Payment processing services
• Analytics and monitoring tools
• Customer support platforms

4.2 Legal Requirements

We may disclose your information when required by law, including:

• Compliance with legal obligations or court orders
• Protection of our rights and property
• Investigation of potential violations of our Terms of Service
• Protection of user safety and security

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

5.1 Security Measures

We implement industry-standard security measures, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection best practices

5.2 Code Privacy

Your source code is encrypted and stored securely. We do not access or review your code except as necessary to provide services or with your explicit consent.

6. Data Retention

We retain your information for as long as necessary to:

• Provide the services you have requested
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain service security and integrity

You may request deletion of your account and associated data at any time, subject to legal retention requirements.

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

• Access and review your personal information
• Update or correct inaccurate data
• Request deletion of your account and data
• Export your code and project data
• Object to certain processing activities

7.2 Communication Preferences

You can manage your communication preferences through your account settings or by contacting us directly.

7.3 Cookie Management

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect platform functionality.

8. International Data Transfers

Your information may be processed and stored in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable privacy laws.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

10. Third-Party Links and Services

Our Service may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to third-party sites or services, and we encourage you to review their privacy policies.

11. Data Protection Compliance

11.1 GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR) and provide additional rights including data portability and the right to be forgotten.

11.2 CCPA Compliance

For California residents, we comply with the California Consumer Privacy Act (CCPA) and provide rights to know, delete, and opt-out of the sale of personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

13. Cookies and Tracking Technologies

13.1 Types of Cookies

We use the following types of cookies:

• Essential cookies for platform functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings
• Security cookies to protect against fraud

13.2 Analytics and Monitoring

We use analytics tools to monitor platform performance, user engagement, and system health. This data is aggregated and anonymized where possible.